Whitney Quick

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Cape Girardeau native Whitney Quick is the Regional Director of Better Business Bureau in Cape Girardeau, MO, and is responsible for outreach efforts in Southeast Missouri and Southern Illinois. Quick is a graduate of Cape Girardeau Central High School and Southeast Missouri University where she majored in public relations. Quick enjoys helping educate consumers in the southeast Missouri region by sharing consumer tips with groups and educating them about BBB’s resources.

Ways to Connect

Consumer Handbook: What To Do If An Event Is Canceled By A Pandemic

By Whitney Quick • 18 minutes ago

Officials are announcing restrictions on mass public gatherings to limit the spread of the coronavirus. While restrictions may vary from state to state, it’s causing the immediate cancellation or delay of concerts, major sporting events, theater productions, marathons, fairs, and festivals. This may leave many people who purchased tickets or made reservations well in advance feeling a little dismayed, and wondering what they should do next.

BBB recommends the following tips if this should happen to you:

Consumer Handbook: False Advertising And Price Gouging Are Unfair, Sometimes Illegal

By Whitney Quick • Mar 25, 2020

Valerie Everett/Flickr, License: https://creativecommons.org/licenses/by-sa/2.0/legalcode

As government officials, news outlets, and health officials are keeping the public appraised of the COVID-19 situation, consumers are finding the cost of high-demand items - such as hand sanitizers, tissues, face masks, and other products - skyrocketing.

Consumer Handbook: How Business Leaders Can Navigate The Coronavirus Crisis

By Whitney Quick • Mar 18, 2020

The Better Business Bureau is committed to helping business owners manage the current situation of COVID-19 - the disease caused by the novel coronavirus - currently disrupting supply chains, customers, and the lives of employees.

It’s important to remain calm, stay informed, and take proactive measures in keeping the health and safety of everyone a top priority.

BBB recommends the following tips for businesses in handling customer, employee, and business relations in light of coronavirus concerns:

Consumer Handbook: Preparing For Coronavirus? That Face Mask Could Be A Counterfeit Product

By Whitney Quick • Mar 11, 2020

Scammers love to take advantage of our fears, and the spread of a new disease like coronavirus is downright scary. As you strive to keep yourself and loved ones healthy, be sure to watch out for counterfeit face masks and other scams.

Here’s how this scam works: you want to buy a face mask to help protect yourself – or family – from coronavirus, but so many other people have the same idea. Masks are sold out in your local stores and even from top Amazon sellers, so you turn to purchasing a mask from an online shop you don’t know.

Consumer Handbook: Afraid Of Getting Sick? Don’t Fall For A Coronavirus Con

By Whitney Quick • Mar 4, 2020

It’s not a matter of if the strand of coronavirus that causes the disease COVID-19 will spread into North America, it’s a matter of when, according to the Centers for Disease Control and Prevention.

While this is bad news for most Americans and Canadians, it’s great news for scammers who are cashing in on our anxiety about the disease.