Consumer Handbook
Every week, join Sydney Waters as she helps you navigate life as a smart consumer. You'll cover everything in avoiding the latest scams, including phishing emails, medical equipment fraud, understanding layaway, hiring a reputable tax preparer, and even digital spring cleaning.
Add to your toolbox and flip through your Consumer Handbook Thursdays during NPR’s Morning Edition at 6:42 a.m. and 8:42 a.m., only on KRCU.
Latest Episodes
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People struggling with debt or seeking to fix their credit score often turn to credit relief companies. And some of these companies make big promises, but then don’t deliver, leaving people further in debt. -
Part of being prepared for a disaster is having a plan for repairs to your home or car. The days immediately after a storm or disaster can be overwhelming, but they are an especially critical time for you to do your research carefully and find a trusted contractor. -
Generative AI programs such as ChatGPT may be changing the way fraudsters commit scams. Better Business Bureau advises consumers to be on the lookout for red flags in any unsolicited messages they receive. -
If you’re a music lover, you may find yourself looking for last-minute deals on late summer festivals or tickets to a sold-out show. However, junk fees, resale pricing for high-demand shows and unscrupulous sellers can all make ticket prices skyrocket. -
This school year, you might be planning to hire a tutor to keep your child motivated and learning. Many kids can benefit from a tutor to give them extra support in a subject that’s difficult for them or prepare them for a tough assignment. -
As the final days of summer sweep in, you may be planning a camping trip to close out the season. It’s tempting to try to find a deal online, but be wary of any prices that seem too good to be true. Scammers sometimes try to lure in shoppers with an outrageous deal. -
Are robots coming to steal your time, money, and maybe even your heart? Recent technology advances have created new AI-related security threats, and while they don’t look like what you’ve seen in the movies, you might be at risk. -
Social media is used as a fun distraction for some people, and taking a Facebook quiz may seem like a harmless way to pass the time. But are you giving away more information than you think? -
Scammers can target victims through any device connected to the internet, and your TV is no exception. BBB Scam Tracker has seen an influx of reports about scammers catching people off guard with pop-ups on their smart TVs. -
In 2021, 42% of all business inquiries on BBB.org for moving companies occurred from May-August, and nearly 1,100 complaints were filed with BBB against moving companies throughout the year.
