Consumer Handbook
Every week, join Sydney Waters as she helps you navigate life as a smart consumer. You'll cover everything in avoiding the latest scams, including phishing emails, medical equipment fraud, understanding layaway, hiring a reputable tax preparer, and even digital spring cleaning.
Add to your toolbox and flip through your Consumer Handbook Thursdays during NPR’s Morning Edition at 6:42 a.m. and 8:42 a.m., only on KRCU.
Latest Episodes
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If you're looking to declutter in the New Year and make a few extra bucks along the way, you might want to try selling some of your used items online. -
If someone offers you money for nothing, there’s probably a catch, right? In this new twist on a romance scam, a con artist offers to become your “sugar momma” or “sugar daddy" and pay your bills. But according to recent BBB Scam Tracker reports, it's really a way to trick victims out of money. -
Better Business Bureau reminds consumers to do a pulse check on their financial health and safety in the New Year. -
Is there anything more frustrating than not being able to access your social media accounts? Scammers are betting there isn’t. Lately, BBB Scam Tracker has seen multiple reports of a scam in which con artists trick people out of their money by promising they can recover social media accounts. -
It’s common to receive a wave of junk mail after closing on a new home. Because some information about your home purchase is public record, scammers can send you official-looking mail that includes details like your loan amount and the name of your lender. -
Finances are the lifeblood of any business. Small businesses typically start out with a small amount of funds, which means owners need to have the right skills to stay on track. -
Are you thinking about traveling by air for a few days?Before clicking the button to buy tickets, check out the BBB's tips. -
Several rescue animals could use a little time out from the shelter and a new home, and maybe you have a little extra time or space. -
Peak shipping season is here, and con artists are capitalizing on it. In a new scam reported to BBB Scam Tracker, phony e-commerce websites hit shoppers with a bill for “discreet shipping.” This extra fee allegedly pays for special packaging or stamps, but it’s a trick to get online shopping scam victims to hand over more money. -
Retailers and shippers traditionally hire seasonal workers to fulfill holiday shoppers' demands, whether online or in person. These jobs are a great way to make extra money, sometimes with the possibility of turning into a long-term employment opportunity. However, they are sometimes not all that they seem.
