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Consumer Handbook

Every week, join Sydney Waters as she helps you navigate life as a smart consumer. You'll cover everything in avoiding the latest scams, including phishing emails, medical equipment fraud, understanding layaway, hiring a reputable tax preparer, and even digital spring cleaning. 

Add to your toolbox and flip through your Consumer Handbook Thursdays during NPR’s Morning Edition at 6:42 a.m. and 8:42 a.m., only on KRCU.

Latest Episodes
  • Traditionally, this is the time of year when aspiring graduates plan their walk across the stage to claim their diplomas. Shortly after that, the student loan repayment process begins.
  • Flooding is the single most common weather-related natural disaster. According to the National Severe Storms Laboratory (NSSL), floods occur in every U.S. state and territory and take more lives each year than tornados, hurricanes, or lightening.
  • Summer camp is a safe environment for kids to develop social skills, grow a bit of independence, and experience the outdoors. At a top-quality camp, parents should be able to trust the staff with their children's health and safety so everyone can focus on having a great summer.
  • Since 2021, identity and information theft reports to BBB Scam TrackerSM have totaled more than 16,600 and monetary losses are rising, according to a new study by the Better Business Bureau’s® International Investigations Initiative.
  • As spring approaches, so do spring storms that may cause roof damage.
  • Have you ever gotten a package you didn’t order? It might seem like a fun surprise, but it might be the setup for a scam known as brushing.
  • Couples who got engaged during the holidays can look forward to spending their spring in a whirlwind of wedding planning, bridal shows, expos and consultations.
  • Whether you’ve already started your taxes or don’t plan to think about them until April, make sure you know the signs of a tax scam.
  • Natural disasters like storms, tornadoes, hurricanes, flooding, and wildfires often bring out the best in people as strangers reach out to help others in need. Unfortunately, the aftermath of a crisis also brings out contractors taking advantage of those who have already been victimized.
  • Can you recognize AI-made content when you see it? Edited images and videos are nothing new – but generative AI tools are making it faster and easier for people to create text, images and videos from scratch.