Consumer Handbook
Every week, join Sydney Waters as she helps you navigate life as a smart consumer. You'll cover everything in avoiding the latest scams, including phishing emails, medical equipment fraud, understanding layaway, hiring a reputable tax preparer, and even digital spring cleaning.
Add to your toolbox and flip through your Consumer Handbook Thursdays during NPR’s Morning Edition at 6:42 a.m. and 8:42 a.m., only on KRCU.
Latest Episodes
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Figuring out what to do in the aftermath of a scam can be incredibly stressful. Better Business Bureau®'s new Scam Survival Toolkit can help guide survivors of scams through the recovery process. -
Better Business Bureau® (BBB®) advises shoppers returning or exchanging gifts to check return policies before heading back to the stores this year. -
Several rescue animals could use a little time out from the shelter and a new home, and maybe you have a little extra time or space. -
It’s the busiest delivery season of the year, and unfortunately, that means scammers will be busy, too. -
Have you ever gotten a text message saying something like “Hi, who is this?” or "Hey Amanda, this is John?” -
Buy now, pay later is a service that many stores offer to allow shoppers to space out smaller payments on an item over time, rather than paying the full cost up front. -
This November, help a business near you and let them know if they've done a great job. -
It can take some effort to prepare your home and car for colder weather. However, taking the time to winterize during the fall months will save you from headaches later. -
Home solar panels can help some households save money on energy – but be careful if a solar panel salesperson knocks on your door or calls without warning. -
BBB reminds consumers to use extra caution when publicly posting on social media to resolve an issue with a business.
