Consumer Handbook
Every week, join Raechel Cantoni as she helps you navigate life as a smart consumer. You'll cover everything in avoiding the latest scams, including phishing emails, medical equipment fraud, understanding layaway, hiring a reputable tax preparer, and even digital spring cleaning.
Add to your toolbox and flip through your Consumer Handbook Thursdays during NPR’s Morning Edition at 6:42 a.m. and 8:42 a.m., only on KRCU.
Latest Episodes
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Tax season is approaching, and if you’ve been reviewing your finances, you might be looking for ways to address outstanding debts. Better Business Bureau® (BBB®) has tips for researching credit repair and debt relief services before you hire anyone. -
Couples who got engaged during the holidays can look forward to spending their spring in a whirlwind of wedding planning, bridal shows, expos and consultations. -
Whether you’ve already started your taxes or don’t plan to think about them until April, make sure you know the signs of a tax scam. -
It may feel hard to believe, but the 2026 tax season is just around the corner! -
Have you ever gotten a package you didn’t order? It might seem like a fun surprise, but it might be the setup for a scam known as brushing. -
What happens when you get a scam call that seems like it’s from someone you know? -
If you have a smartphone purchased in the last few years, it almost certainly came with NFC capability. -
Have you gotten a text message about a traffic ticket recently? Don’t click the link – it could be a scam. -
For a small business owner, well-trained employees are a key defense against scams. -
Any business that considers itself ethical knows that good customer service can’t be compromised upon. That said, exceptional customer service takes time and money. That’s where artificial intelligence can help. AI tools can give your team additional resources and support to help them focus on creating a great experience for all customers.
