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Consumer Handbook

Every week, join Raechel Cantoni as she helps you navigate life as a smart consumer. You'll cover everything in avoiding the latest scams, including phishing emails, medical equipment fraud, understanding layaway, hiring a reputable tax preparer, and even digital spring cleaning. 

Add to your toolbox and flip through your Consumer Handbook Thursdays during NPR’s Morning Edition at 6:42 a.m. and 8:42 a.m., only on KRCU.

Latest Episodes
  • Each September, National Preparedness Month reminds us to stay prepared for emergencies. No one can control the weather, but you can control the steps you take to prepare – like weatherproofing your home, making proactive repairs, checking your insurance coverage and making an emergency response plan.
  • Better Business Bureau advises homeowners to be cautious if they get an unexpected notice or phone call about a home warranty.
  • With the cost of groceries and fuel straining household budgets, Better Business Bureau® warns consumers to be on the lookout for scammers claiming they can give you free gas and grocery vouchers.
  • If you have a college student who's starting a new school year, Better Business Bureau® recommends talking to them about taking care of their money and personal information while they're on campus.
  • Artificial intelligence is inescapable. Emerging technology is ubiquitous in the workplace, at schools and computers and phones. The benefit of a personal assistant at your fingertips is exciting for many – but concerning for others, especially as AI becomes ubiquitous both as a tool for legitimate businesses and a new method for scammers.
  • Better Business Bureau® advises consumers to be on the lookout for AI-generated phone calls, voicemails or voice messages.
  • As the school year approaches, Better Business Bureau® has tips for families to choose the best youth sports league or travel team for their child.
  • As the new school year gets underway, and your child begins using the internet for schoolwork or to play games with friends, Better Business Bureau has online safety tips for families.
  • Better Business Bureau® (BBB®) has tips for parents and guardians shopping for all the supplies their children need for a great school year.
  • As the fall semester approaches, many college students and recent graduates will be looking for rental properties. Better Business Bureau® (BBB®) recommends researching carefully before committing to a new apartment or rental home.