Consumer Handbook

Roderick Eime/Flickr, License: https://creativecommons.org/licenses/by-nd/2.0/legalcode

As the retail landscape changes, many Americans find their favorite retailers going out of business. These closings often are accompanied by once-in-a-lifetime liquidation sales, but they also bring dramatic changes to the retailer’s return policies, not to mention questions about unused gift cards and warranties.