Consumer Handbook

Each week Whitney Quick, with the Better Business Bureau in Cape Girardeau, brings you tips to help you be a better consumer and not be caught off guard by scams or the unexpected.

Better Business Bureau

Parents should look beyond glossy brochures and pretty website pictures when searching for summer camps. The safety, health, and satisfaction of children should be the camp’s top priority, and a great camp should be an enriching experience for your child.

When choosing a camp, parents need to use the same care and common sense they would use in evaluating a daycare program. Look for one that provides activities that are of interest to your child, matches their personality, and is appropriate for their age and skill level.

Elaine Smith/Flickr

Recently, the Better Business Bureau has received reports of consumers falling prey to pitches for products that claim to be endorsed by the popular television program, Shark Tank. This is a new twist on fraudulent free trial offers: a common scam that costs consumers millions of dollars each year.

Roderick Eime/Flickr, License:

As the retail landscape changes, many Americans find their favorite retailers going out of business. These closings often are accompanied by once-in-a-lifetime liquidation sales, but they also bring dramatic changes to the retailer’s return policies, not to mention questions about unused gift cards and warranties.