Consumer Handbook

Clogged gutters can cause a variety of problems in rainy weather, such as major water damage to a home, and now is an ideal time to clear them. While some homeowners opt to clean their own gutters, many others hire a professional company to handle the job, whether they need to be cleaned, covered, repaired, or replaced. 

Hundreds of timeshare owners - from at least 46 states - have lost thousands of dollars each to timeshare exit businesses that set up operations in recent years in and around Springfield, Missouri. That is a key finding of a four-month investigation of the controversial industry by the Better Business Bureau. 

Summer is heating up, and so is the demand for tickets to major concerts, festivals and events. Use caution and do your homework when buying those tickets, especially online. 

Spring and summer are often accompanied by the threat of river flooding in the Midwest, and this year, that threat has translated into historic high river levels. 

In the wake of water damage done to homes, businesses, and other property, consumers must be on the lookout for unscrupulous storm-chasing contractors seeking to cash in on the destruction. Fly-by-night contractors often go door-to-door in the wake of natural disasters, offering to help victims clear debris or patch up homes.