© 2024 KRCU Public Radio
90.9 Cape Girardeau | 88.9-HD Ste. Genevieve | 88.7 Poplar Bluff
Play Live Radio
Next Up:
0:00
0:00
0:00 0:00
Available On Air Stations
Every week, join Sydney Waters as she helps you navigate life as a smart consumer. You'll cover everything in avoiding the latest scams, including phishing emails, medical equipment fraud, understanding layaway, hiring a reputable tax preparer, and even digital spring cleaning. Add to your toolbox and flip through your Consumer Handbook Thursdays during NPR’s Morning Edition at 6:42 a.m. and 8:42 a.m., only on KRCU.

Consumer Handbook: New Text Survey Scam Impersonates Pfizer, Asks Questions About COVID-19 Vaccine

iphonedigital/Flickr, License: https://creativecommons.org/licenses/by-sa/2.0/legalcode

Did you receive a text with a survey about your vaccine? It’s one of those scams that just keeps reappearing, each time with a new twist. This time, the phony survey claims to be from pharmaceutical company Pfizer, with questions about their COVID-19 vaccine. 

In this scam, you receive an email or text message that claims to be from Pfizer, one of the pharmaceutical companies producing an approved COVID-19 vaccine. In some versions, the message claims that you will receive money for completing a quick survey. Other versions offer a "free" product. 

It sounds easy, but don't click the link! These survey scams have a variety of tricks. The link may lead to a real survey which, upon completion, prompts you to sign up for a "free trial offer." Victims reported to BBB Scam Tracker that they entered their credit card information to pay what they thought was a shipping fee. Instead, the scammers billed them many times more and never sent the product.  In other versions, the form is actually a phishing scam that requests banking and credit card information. 

Just because scammers are currently impersonating Pfizer, doesn't mean the other COVID-19 vaccine producers are off the hook. Watch out for variations claiming to be from Janssen and Moderna, too. 

In general, it's best not to click on links that come in unsolicited emails. Here are some more ways to spot a malicious email just in case your spam filter doesn't catch it:

  1. The email claims to have information about you, but you never signed up for it. Scams often pretend to be personalized for you, but they are actually blast emails. Don't fall for this! If you never signed up for emails from a company, you shouldn't be receiving them.

  1. Pushes you to act immediately: Scammers typically try to push you into action before you have had time to think. Always be wary of emails urging you to act immediately or face a consequence. 

  1. Watch for typos, strange phrasing and bad grammar. Scammers can easily copy a brand's name, but awkward wording and poor grammar are typically a giveaway that the message is a scam. For example, one version of the survey scam impersonating Pfizer uses the wrong company logo. 

  1. Hover over URLs to reveal their true destination. Typically, the hyperlinked text will say one thing, but the link will point somewhere else. Make sure the links actually lead to the business's official website, not a variation of the domain name.

Cape Girardeau native Whitney Quick is the former Regional Director of Better Business Bureau in Cape Girardeau, MO. She joined the Cape Chamber as Vice President of Programs and Leadership Development in May 2023. Quick is a graduate of Cape Girardeau Central High School and Southeast Missouri University where she majored in public relations.