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Consumer Handbook

Every week, join Sydney Waters as she helps you navigate life as a smart consumer. You'll cover everything in avoiding the latest scams, including phishing emails, medical equipment fraud, understanding layaway, hiring a reputable tax preparer, and even digital spring cleaning. 

Add to your toolbox and flip through your Consumer Handbook Thursdays during NPR’s Morning Edition at 6:42 a.m. and 8:42 a.m., only on KRCU.

Latest Episodes
  • Shopping for the perfect dress is crucial to a wedding or prom. But like many purchases with a big price tag – and high stakes – a lot can go wrong. Buying a wedding dress or prom dress can come with unexpected expenses, delayed orders, surprise policies, and unwanted stress before a big event.
  • Natural disasters like storms, tornadoes, hurricanes, flooding, and wildfires often bring out the best in people as strangers reach out to help others in need. Unfortunately, the aftermath of a crisis also brings out contractors taking advantage of those who have already been victimized.
  • Social media is used as a fun distraction for some people, and taking a Facebook quiz may seem like a harmless way to pass the time. But are you giving away more information than you think?
  • No one likes doing their taxes, but filing early may actually help you avoid tax fraud this year.
  • If you're looking to declutter in the New Year and make a few extra bucks along the way, you might want to try selling some of your used items online.
  • If someone offers you money for nothing, there’s probably a catch, right? In this new twist on a romance scam, a con artist offers to become your “sugar momma” or “sugar daddy" and pay your bills. But according to recent BBB Scam Tracker reports, it's really a way to trick victims out of money.
  • Better Business Bureau reminds consumers to do a pulse check on their financial health and safety in the New Year.
  • Is there anything more frustrating than not being able to access your social media accounts? Scammers are betting there isn’t. Lately, BBB Scam Tracker has seen multiple reports of a scam in which con artists trick people out of their money by promising they can recover social media accounts.
  • It’s common to receive a wave of junk mail after closing on a new home. Because some information about your home purchase is public record, scammers can send you official-looking mail that includes details like your loan amount and the name of your lender.
  • Finances are the lifeblood of any business. Small businesses typically start out with a small amount of funds, which means owners need to have the right skills to stay on track.